Our Business Philosophy
Our business philosophy is very simple: satisfy the Customer while maintaining honesty and integrity, and everything else will fall into place. We learned a long time ago that every Customer has unique and specific needs. So at the outset of any business relationship we put in the time and effort necessary to understand these needs and establish a plan to ensure FMC can deliver the service, quality and ultimate value that will keep our Customers coming back. This philosophy has fueled FMC’s growth and success for the past 50 years, and it is this philosophy that will guide our next 50 years.
At FMC we understand that a quality product delivered late has little value to our Customer. That’s why we have focused on understanding how to service our Customer’s requirements and deliver a quality product the first time, every time. Whether it is turnaround time, packaging or special requests, we are here to serve our Customer’s needs all day, every day.
At FMC quality is everyone's responsibility. Our reputation and the success of our business are dependent on the quality of service we provide.
FMC’s quality management system is registered to the ISO 9001 and ISO 13485 standards and is certified annually by one of the most respected ISO Registrars in the world. This quality management system ensures that we consistently provide unparalleled quality and unmatched service that meets or exceeds Customer expectations.
Every Customer has a different perspective on value. That’s why for 50 years we have made it our business to understand our Customers and focus on meeting their needs beyond quality and service. It is this approach that ensures our Customers keep coming back, and it’s how we deliver value.